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Privacy Policy

Inner Healing Hypnosis Clinic Inc.

Effective Date: June 27, 2025

Last Updated: July 20, 2026

Website: www.innerhealinghypnosis.ca

Contact: hello@innerhealinghypnosis.ca | +1 (416) 587-9800

Inner Healing Hypnosis Clinic Inc. (the “Clinic”) respects privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how the Clinic collects, uses, discloses, stores, protects, retains, and provides access to personal information when individuals use the website, contact the Clinic, purchase a Hypnosis Gift Voucher, make a payment, book or attend a consultation or session, or otherwise interact with the Clinic.

1. Accountability

The Clinic is responsible for personal information under its control and uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information.

Questions, requests, or privacy concerns may be directed to the contact information at the end of this Policy.

2. Personal Information Collected

The Clinic may collect information voluntarily provided by an individual, including name, email address, telephone number, general location, appointment information, form submissions, communications, intake information, service-related information, invoice and receipt details, payment confirmation, and Gift Voucher purchase, delivery, transfer, verification, and redemption information.

The Clinic may also collect limited technical information through the website, such as IP address, browser and device information, pages visited, referral information, cookies, and general usage data.

3. Sensitive Information

Some information shared during intake, consultation, or service delivery may be sensitive. The Clinic seeks to collect only information reasonably necessary for identified purposes.

Individuals should avoid sending highly sensitive information through unsecured website forms, ordinary email, text message, or WhatsApp unless they understand and accept the associated risk.

4. Purposes for Collection and Use

The Clinic may use personal information to respond to inquiries; assess suitability; book and manage appointments; provide consultations and hypnosis services; prepare for sessions; communicate about services; send necessary reminders; prepare and deliver digital Gift Vouchers; process invoices, payments, and receipts; maintain business and tax records; prevent fraud or misuse; improve website and business operations; and comply with legal, tax, accounting, insurance, or professional obligations.

The Clinic does not sell personal information.

5. Consent

The Clinic obtains consent appropriate to the circumstances, subject to exceptions permitted or required by law.

Consent may be withdrawn, subject to legal, contractual, tax, accounting, record-retention, safety, or other legitimate requirements. Withdrawal of consent may limit the Clinic’s ability to provide a requested service.

6. Hypnosis Gift Voucher Information

When a person requests, purchases, receives, transfers, or redeems a Hypnosis Gift Voucher, the Clinic may collect the purchaser’s and recipient’s names, email addresses, personalization details, voucher value, unique voucher code, invoice and payment confirmation, issue date, delivery status, transfer history, and redemption status.

This information is used to prepare, deliver, verify, track, protect, transfer, and redeem the voucher and to maintain business, accounting, tax, and fraud-prevention records.

A purchaser should not provide sensitive health information about a recipient. Purchasing a voucher does not authorize the Clinic to disclose whether the recipient contacted the Clinic, booked or attended a session, or shared confidential information.

7. Payment Information

Payments may be processed by third-party payment providers, banks, e-transfer services, card processors, or booking platforms.

The Clinic does not ordinarily store full payment-card numbers. It may retain payment confirmations, invoices, receipts, transaction identifiers, and related accounting records.

8. Cookies and Analytics

The website may use cookies and similar technologies for functionality, security, analytics, embedded content, and performance measurement.

Individuals may adjust browser settings to refuse or delete cookies; however, some website features may not function properly. Third-party tools may apply their own cookies and privacy practices.

9. Disclosure of Personal Information

The Clinic may disclose personal information when reasonably necessary to service providers such as booking platforms, payment processors, website hosts, email providers, video-conferencing providers, technology providers, accountants, bookkeepers, legal or insurance advisors, and government or regulatory authorities where permitted or required by law.

The Clinic seeks to limit disclosures to the information reasonably necessary for the relevant purpose.

10. Cross-Border Processing

Some service providers may store or process personal information outside Ontario or Canada. Information processed in another jurisdiction may be accessible to authorities under the laws of that jurisdiction.

11. Retention and Disposal

Personal information is retained only as long as reasonably necessary for service delivery, appointment management, voucher administration, legal compliance, accounting, tax, insurance, dispute resolution, safety, and legitimate business purposes.

When information is no longer required, the Clinic takes reasonable steps to delete, anonymize, or securely dispose of it.

12. Safeguards

The Clinic uses reasonable safeguards such as password protection, access limitations, secure storage, trusted service providers, and appropriate business practices.

No electronic transmission or storage method is completely secure, and absolute security cannot be guaranteed.

13. Access and Correction

An individual may request access to personal information held by the Clinic and may request correction of inaccurate or incomplete information, subject to lawful limitations.

The Clinic may require identity verification before responding.

14. Electronic Communications

The Clinic may communicate through email, telephone, text message, WhatsApp, or another method supplied by the individual.

Individuals may ask the Clinic to stop non-essential communications. Appointment, payment, legal, safety, and service-related communications may still be sent when necessary.

15. Children and Minors

Services are generally intended for adults. Where services are requested for a minor, appropriate consent or authorization may be required.

The Clinic does not knowingly collect personal information from a child without appropriate authorization.

16. Legal Disclosure

The Clinic may disclose personal information where required or permitted by law, including in response to a court order, legal process, government request, tax obligation, regulatory requirement, safety concern, or a need to protect legal rights.

17. Privacy Questions and Complaints

Individuals may ask what information the Clinic holds, request correction, withdraw consent where applicable, question a privacy practice, or raise a concern.

The Clinic will review privacy concerns reasonably and may request information necessary to verify identity and understand the request.

18. Relationship with Other Policies

This Privacy Policy should be read together with the Disclaimer, Terms & Conditions, Cancellation, Rescheduling & Refund Policy, Hypnosis Gift Voucher Policy & Terms, and applicable consent documents.

This Privacy Policy governs personal-information handling. A more specific consent form or service document may provide additional information for a particular activity.

19. Changes to This Privacy Policy

The Clinic may update this Policy to reflect changes in practices, technology, services, or legal requirements. The current version will be posted with an updated revision date.

Changes will not remove rights that cannot legally be waived.